1. VALIDITY
Delivery conditions apply to all concluded sales deals and contracts and related deliveries and subsequent deliveries.
Deviations from these conditions of sale and delivery are valid, only if they are confirmed in writing by the buyer and seller.
2. OFFERS
Offers are non-binding unless expressly stated otherwise. Their validity is indicated on the offer.
The offer includes the name of the product, quantities, prices, payment terms and other conditions.
3. PRICE AND CALCULATION
Prices in the offers are implied FCA warehouse Valpovo loaded on a truck or passenger car.
For calculation, the dimensions and quantities of realized shipment shreds are valid based on a confirmed shipment.
4. PRODUCTS
Decorative stone is a natural material obtained by pouring concrete into rubber molds and deviations in color and dimensions in different series are expected.
We cannot guarantee an identical shade to the customer if the stone is taken from multiple batches, so for this reason we recommend that the customer order samples of smaller quantities from the current production series to make sure that they will get what they are looking for.
If the buyer orders decorative stone based on catalogues, internet or exhibition panels, we cannot guarantee the same shade and we do not accept complaints in case of color difference because it is a natural material.
Isolation or saltpeter is a natural flowering process on the surface of a stone or concrete-based product, and occurs when soluble salts with the help of moisture migrate from the inner layers of the structure to the surface and in the process of drying, crystalline powder clusters are formed, to which the guarantee does not apply.
5. SETUP
If the buyer installs the brick himself, Boston d.o.o. proposes that the placement be done according to the regulations and instructions of the manufacturer or to look for a professional person who specializes in laying bricks.
Read more about how to set up on our website: SETUP or seek advice from employees of Boston d.o.o..
6. DELIVERY TIME
Boston d.o.o. will comply with the stated delivery times according to the purpose and possibility.
7. SHIPPING AND TRANSPORT
If Boston d.o.o. delivers goods to the buyer at the warehouse or construction site, the price of transport will be stated as a separate item.
Boston d.o.o. can adjust transport prices during the year in accordance with changes in the market.
Crobrick uses transport companies such as Lagermax or similar for the delivery of its products and although the goods are normally delivered in one or two working days, except for the island, it is not able to guarantee the exact day of delivery because it depends on the carrier.
8. PALLETS
Crobrick products are supplied on pallets of measures 80/120 cm or 100/120.
Pallets for wall coverings are calculated as part of the transport price.
9. TERMS OF PAYMENT
Payment terms are agreed in the Partnership Agreement with defined means of securing payments.
If no cooperation agreement has been concluded with the buyer, payment is made on the basis of a proforma invoice (offer).
For late payments, statutory default interest will be calculated.
If the buyer withdraws from the purchase of ordered goods, he is not entitled to a refund of the advance paid, nor does he have the right to use the advance payment as a payment of an advance and / or price for another product.
10. RIGHT TO RETAIN OWNERSHIP
Until payment is made in full, the delivered goods remain the property of Boston d.o.o..
If Boston d.o.o. takes the goods back due to non-payment of the buyer, based on the right to retain ownership, the buyer bears the costs of transport in case of return or further sale of the goods.
11. RETURN OF GOODS AND ASSOCIATED COSTS
If there is a delivery of an excessive quantity of goods in relation to the customer’s order, they will be accepted back only after Boston d.o.o. has been notified in writing about it, and if the goods are undamaged and the original packed on pallets ready for shipment.
Goods returned from the buyer, which are not properly packaged on pallets, will not be picked up.
In any case, the buyer must have a receipt of taking over the same (shipment) upon return of the goods, on which the products with quantities are displayed.
12. WARRANTY AND COMPLAINTS
Boston d.o.o. guarantees the usual quality and quantity of products within the framework of legal provisions.
For all possible complaints regarding the quality and quantity of the product, the buyer is obliged to submit a commission record of the observed defects within 7 days of the collection / delivery of the product.
In the event of a complaint, the buyer will single out the advertised goods and invite Boston d.o.o. to jointly determine the actual situation.
Complaint on part of the goods does not give the partner the right to prolong the payment for the unadvertised part of the goods.
The advertised goods must not be put on sale by the partner until Boston d.o.o. issues a possible approval for the sale of the same.
We do not accept complaints on partially or completely installed bricks.
13. COPYRIGHT
The product that is the subject of sale is the author’s work of the Seller.
The seller reserves the right to use the product in question as a reference in all future projects.
